Introduction - In today's reimbursement environment many claims for services are not accepted on the first request for payment. Many payers manage claims by requiring detailed information including copies of notes, discharge summaries and authorizations. Getting full payment and maximizing practice revenue will be dependent on the ability of the practice to appeal adverse claims decisions. Participants will find out how to organize the appeals, what information will really be needed and communications to maximize the results. This course is directed towards Physicians, office managers, billing and insurance staff, and front desk staff who open mail and greet patients.

Course Overview - A 17-page overview has been prepared to help participants follow along, prepare notes and questions you would like to ask regarding the content of this course.  Below your will find the PDF version of this handout and please feel free to print it out prior to beginning the presentation.

Faculty Introduction - The faculty for this Audiocast is Mr. R. Thomas (Tom) Loughrey, MBA, CCS-P.  To listen to the complete introduction please click the play button below.

Begin Presentation - To begin the formal presentation, please click on the play button below.  You may pause the presentation or move forward or reply portions of the presentation by clicking on the pause, fast forward or reverse buttons.

View Presentation on the Screen - If you would like to follow along with the presentation on the computer screen while the audio is playing through your computer's speakers, simply click on the screen below to advance to the next screen in the presentation.

Follow Up Questions - If you would like to ask one or more questions regarding the course materials, please click the image below and you will be taken to a web form where you can type out your question(s) for a personalized reply.  

Course Evaluation - We are always interested in getting feedback from participants in our Practice Management Courses. Please take a moment to click on the image below to be taken to an evaluation page for this course. If you are eligible for CME or CEU credits you will need to complete the evaluation form. Thank you for your participation.